Privacy Policy

CSC is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.

 

Information Collection
CSC is the sole owner of the information collected on www.communityspiceco.com. CSC collects information from our users at several different points on our website. We use this information to improve the customer experience.

 

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 

Registration
For retail orders, it is not necessary to register in advance. In order to participate in the Fundraising Discounted programs, users must use their unique Login Codes provided by CSC. We request information from the user on our order form. A user must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fill customers orders. If we have trouble processing an order, the information is used to contact the user.

 

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

 

Third Party Intermediaries
We use an outside printing company to produce custom recipe cards, an outside envelope vendor to produce our customized A7 envelopes, an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

 

Business Transitions
If CSC should go through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users’ personally identifiable information is to be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

 

Choice/Opt-out
If CSC adopts an external marketing initiative, our users will be given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. Users who would not want to receive CSC’s promotional communications would be able to opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at remove@communityspiceco.com.

 

Links
Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

Online Invites
CSC’s Invite area is strictly for the customer’s convenience to easily send invitations to their family, friends and constituents. CSC’s database stores the email addresses. At the present time, CSC does not use the addresses for any purpose. CSC may adopt an external marketing strategy in the future. At that time, individuals would receive an email to “opt out” of the initiative.

 

Material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.

 

Intellectual Property Notice

Unless otherwise noted, all materials, including, without limitation, all images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of our website (collectively “Content”) are copyrights, trademarks, trade dress and/or other intellectual properties owned by or licensed to Community Spice Company. Our website as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to such copyright and trade dress are owned by or licensed to Community Spice Company. All Community Spice Company’s trademarks appearing on our website are registered or common law trademarks owned by or licensed to Community Spice Company. You may download, print and store selected portions of the Content only if you: (1) use these copies only for your own personal, non-commercial use; (2) do not copy or post the Content on any network or website or transmit the Content in any media whatsoever; and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading. Community Spice Company or its licensor reserves all right, title, interest and full intellectual property rights in any Content you download from our website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, create derivative works from or otherwise use the Content on our website.

 

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR OTHER INTELLECTUAL PROPERTY INFRINGEMENT.
CSC’s agent for notice of claims of copyright or other intellectual property infringement can be reached as follows
Spice LLC, dba Community Spice CompanyPO Box 305 Sausalito CA 94966Phone: (415) 990-6688

 

ACCEPTANCE OF TERMS
This site is provided to you by Community Spice Company (CSC), and is subject to the following Terms of Use (“TOU”). CSC reserves the right to update the TOU at any time without notice to you. The most current version of the TOU can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of our web pages.
Please note that your use of the Communityspiceco.com site (the “Site”) constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms and Conditions. We encourage you to review these Terms and Conditions whenever you use this Site

 

DESCRIPTION OF SERVICES.
Through its web sites, CSC may provide you with access to a variety of resources, including but not limited to information on, and the ability to purchase, various products or services (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new web pages, are subject to the TOU.

 

USE LIMITATION.
No one may modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, photos, data, products or services obtained from the Services, without the prior written consent of CSC in each instance

 

PRIVACY AND PROTECTION OF PERSONAL INFORMATION.
See the Privacy Statement disclosures relating to the collection and use of your information.

 

DISCLAIMERS.
CSC AND/OR ITS AGENTS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THIS SITE FOR ANY PURPOSE. THIS SITE IS PROVIDED BY CSC ON AN “AS IS” BASIS AND “WITH ALL FAULTS”. MLTC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, MLTC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL FCL AND/OR ITS AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE INFORMATION CONTAINED THEREIN, INCLUDING, BUT NOT LIMITED TO INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION.
THE INFORMATION PUBLISHED ON THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION IN THIS SITE. CSC AND/OR ITS AGENTS MAY MAKE CHANGES TO THE INFORMATION CONTAINED IN THIS SITE AT ANY TIME.
USER ACCOUNT, PASSWORD, AND SECURITY.

 

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also may be asked to choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify CSC immediately of any unauthorized use of your account or any other breach of security. CSC will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by CSC or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.

 

LINKS TO THIRD PARTY SITES.
CSC MAY PROVIDE LINKS THAT WILL LET YOU LEAVE CSC’S SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF CSC AND CSC IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. CSC IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. CSC IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY CSC OF THE SITE.
COPYRIGHT NOTICE.

 

Copyright © 2011 Spice LLC, dba Community Spice Company. All rights reserved.
Any rights not expressly granted herein are reserved.

 

NO UNLAWFUL OR PROHIBITED USE.
As a condition of your use of the Services, you will not use the Services for any purpose that violates any applicable laws or regulations, or that is prohibited by the TOU. You may not use the Services in any manner that could damage, disable, overburden, or impair any server that hosts the CSC web sites, or the network(s) connected to any such server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to other accounts or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.
CSC reserves the right at all times to disclose any information as CSC deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in CSC ‘s sole discretion.

 

MATERIALS PROVIDED TO CSC
CSC does not claim ownership of the information you provide to CSC (including feedback and suggestions) or that you input or submit to any Services (collectively “Submissions”). However, by providing Submissions you are granting CSC a royalty-free, sub-licensable right to use your Submissions as CSC sees fit in connection with the operation of CSC ‘s business and the modification or development of products or services.
A copy of your artwork may be posted by CSC on their website to serve a portfolio of custom, branded, or occasion types of recipe cards. No charge will be assigned to the customer. If you wish to have your artwork removed, please send us an email with your request for removal. CSC will make every effort to complete the removal in a timely fashion. Typically it will be completed within 7 days.

 

Submisssions
You are responsible for whatever material you submit and that you, not CSC, have full responsibility for any message that you send, including its reliability, originality and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any, and all, rights to materials and ideas submitted to us become the exclusive property of CSC.

 

Use Restriction
You may only use this Site to make legitimate requests to purchase the products or services offered (each, a “Request”), and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by CSC. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.
It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.
Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without CSCs prior written consent is prohibited.
It is not permisable to purchase and resale the product without CSC’s express written consent.

 

Copyright Notice
You, the User, acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, designs, icons, written and other material and compilations (collectively, “Content”) are intellectual property and copyrighted works of Community Spice Co and/or various third-party providers (“Providers”). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.

 

Corporate Identification and Trademarks
“Community Spice Co”, “CommunitySpiceCo.com”, and any and all other marks appearing on this Site are trademarks of Spice LLC, dba Community Spice Co in the United States and other jurisdictions (“Trademarks”). You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without CSC’s prior written consent. The use of Trademarks on any other Web site or network computer environment is prohibited. Community Spice Co prohibits the use of Trademarks as a “hot” link on, or to, any other Web site unless establishment of such a link is pre-approved by CSC in writing.

 

General Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMMUNITY SPICE CO—INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES (COLLECTIVELY, THE “COVERED PARTIES”)—BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, the User agrees that the liability of any such party shall in no event exceed the fee or charge to the User assessed by PsPrint for making a Request.
Some states—to the extent their law might be deemed to apply, notwithstanding the selection of California law as described (below)—do not allow the limitation of liability, so the foregoing limitations might not apply to you.

 

Indemnification
You agree to defend, indemnify and hold harmless Community Spice Co and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order

 

Third Parties
If you use this Site to submit Requests for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.
Each User using this Site for, or on behalf, of a Third Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party’s or the User’s failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations

 

Termination of Usage
User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

 

Miscellaneous
The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.
None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.

 

Entire Agreement
These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the “Agreement”) between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.

 

Governing Law
The internal laws of the State of California shall govern the performance of these Terms and Conditions, without regard to such state’s conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in San Rafael, California for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.

 

Miscellaneous:
Fulfillment
CSC actively maintains inventory levels of its spice blends/ rubs. Due to increased market demands, inventory levels may fluctuate. If your product is not available at time of purchase, CSC will notify you within 3 days electronically and offer you alternative products and or timeline when your product will be available. If you are not satisfied with either of these options, CSC will refund your money in full.
CSC batches its production, typically we can fulfill within 7 days – 10 days. If we need to mix a new batch, fulfillment may take 30 days. Custom orders take 30 days. Custom Spice Blends take @ 60 days to allow time to create product recipes and batch the production.

 

Online – Retail Sales
CSC wants to make sure you are satisfied with your product. If you are not satisfied please notify us within 14 days of your order arrival. If we can not offer you a satisfactory solution we will refund your money. This does not apply to custom orders.
The guarantee is subject to a few conditions:
*    full refund does not apply to a shipping claim – please refer to the shipping company
*    damages incurred after receipt of package(s)
*    delay in delivery/ and or loss by carrier
*    incorrect shipping address, undeliverable packages after 3 attempts, or errors created by the customer

 

Custom Recipe Card Sales
All custom sales are final, unless otherwise noted. No refunds are given once CSC begins working on your order, which means CSC has received your approved proof electronically from you, your payment, and has submitted successfully your art files electronically to the outside printer and or outside envelope company(ies). Customers may request CSC to provide an art-ready file by CSC to the customer. The customer may submit and remit payment directly to the outside vendors. CSC may charge a “design fee” typically billed at $60 / hr.  Most art work files take @ 1 hr to complete and email the customer the PDF.  Charges may vary depending upon file type and the amount of time required to complete the electronic delivery.

CSC reviews your art files and emails you a copy for your approval before submitting the files for printing. We require your approval via email to proceed. The job will be on hold until such receipt. You may cancel your order at anytime before sending us final approval. CSC may charge restocking fee for spice blends. CSC may charge a design fee base on a rate of $60 per hour for design work performed.
We want you to love your product as much as we do. We need your assistance to make sure the job gets done correctly. Certain circumstances are beyond are control and are not covered by a guarantee. Please note we can not be responsible for:
*    spelling, punctation, grammatical errors made by the customer
*    inferior low resolution images (logos: we require print ready EPS files)
*    design errors, incorrect image orientation or color selection introduced by customer’s art files/ logo files for creation process
*    incorrect file submission in accordance with CSC’s specifications
*    duplicate customer orders
*    incorrect shipping address, undeliverable packages after 3 attempts, or errors created by the customer

 

Custom – Spice Blend Sales
CSC offers private labeled spice blend products. CSC can create a blend for you or your company. Typically it can take @ 2 weeks to 30 days to create the customized blends. The blends are available in mulitple packaging options. and sizes.  CSC retains the rights to the recipes and reserves the ability to use them for CSC’s purposes. In addition, CSC offers private lableled services of our spices. If you wish to pursue a private label agreement please contact us directly.

 

Outside printers
CSC uses multiple vendors depending upon the size and quantity of the print jobs.  Printing company’s urls listed below. Each company has its own terms and conditions. Please review each company’s policy prior to ordering directly.
CSC’s specifications for print cards are on the website. Standards include  4” x 5.25” custom / branded recipe cards, 14 pt 4 Color Front / BW back, Glossy UV Coated, offset printing. Minimum quantities apply. Print costs vary substantially by quantity. Free cards  PDF’s are available for limited recipes in the recipe section with CSC branded contact info. These may be reprinted without modification.
Envelopes are standard A7 size. Typically 60 # weight.
www.psprint.com; www.clubcardexpress.com; www.envelopes.com.

 

Hardcopy Proofs
A customer may request a hardcopy proof. CSC charges $15 prepaid fee. CSC will mail a digital print within 7 days. The hardcopy print will not be offset produced, it will be a digital copy on photo glossy paper. It will not be the same as the final offset commercially printed product. For cost efficiency customers are encouraged to print out the PDF with their own equipment. The final offset  product will have a superior finish with a smooth shiny surface on both sides.

 

Fundraising Campaigns
CSC will accept returns on only unopened master shipped case boxes. A restocking fee of $35 per box will be assessed. Purchasers are liable for freight /postage for returned unopened master shipped items.

 

Our Sales Tax Policy
CSC is not required to collect sales tax as spices free from California State Tax.  Free Recipe cards are included as an item with some product descriptions.

 

Artwork Files
You certify that you have the right to use the image(s) in your artwork files.  Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable.
Please refer to the Specifications on the Order Form for font size, character count maximums (include spaces), logo file type (EPS – print ready). Template layouts are provided on the Product pages, Branded, Custom, and Occasion Pages. These are illustrative of the areas able to be customized.CSC may charge design fees $60 per hour should your design job exceed the scope of the layouts on the Products Pages referenced above. CSC may alter the text you submitted for design purposes. This may involve aligning text for right / left justificiation, centering text, changing size of logo for top / bottom justification, making abbreviations for address, title, etc, and altering verbage for customized messaging to fit back of recipe cards to fit.
Recipes vary in amount of customized lines available for you. Some recipes are longer than others, thereby reducing amount of lines available to you.

 

 

Content
CSC reserves the right to refuse work that is controversial in nature. We do not accept pornographic, lewd, or lacivious content. In addition, we do not want to work with people or organizations that are not inclusive and discriminate in any manner.
Color Accuracy and Hardcopy Proofs
CSC will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. There different qualities for offset printing (final product) and digitally printed hard copy proofs.  It is not possible to produce offset hard copy proofs. We can mail you a sample already produced standard card for you to confirm quality of glossy coat, color brillance etc. We can only offer digital hard copy proofs on photo glossy paper in advance of your print job. The digital copy will be inferior quality to offset final production. Please make digital sample copy request via email, allow for 7 day receipt.
Printing Turnaround TimePrinting turnaround time begins once your order has been placed and your print-ready files have been approved via email from you. Turn around times are typically 10 days – 14 days. Custom orders may take as long as 30 days.If you are in a Rush, meaning shorter turn around, we can do a digital print job in less time pending inventory availability. Rush jobs could potentially ship in 2 days – 7 days for an added cost. Give us a call and let us see what we can do for you.

 

ARRIVAL TIME
Small Orders
Typically  spice packages/ and or case display boxes cards will ship in 5-7 business days from paid order. This does not include time in transit. This is for orders less than 250 units. Products arrive via Fedex Ground or USPS. Shipments restricted to continental US.

 

Larger Orders
Orders 1000 units or more are freighted via trucks. Bulk Shipped orders via trucks typically arrive in 7 business days on palettes. One pallete will hold @ 15,000 – 1.5 oz spice packs.  Please confirm bulk orders is they will be off loaded to a loading dock or parking lot area. Bulk boxes typically weigh @ 50 pounds each, dimensions are approximately 24” x 24”, contain approximately 320 spice packs.
Please understand that target arrival dates are estimates, not guarantees. While we will do everything in our power to meet your target arrival date, weather and other occurrences beyond our control may impact our ability to meet that date.
Shipping transit times vary, and CSC assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
You agree that shipping terms for all CSC products are shipped “Freight On Board Shipping Point” or “F.O.B. Shipping Point” – Title and Risk of loss transfers to you at time of shipment or pickup. Minimum unit volume for Freight On Board Deliveries in Continental US is 1000 spice packs. Maximum FOB is 1,000,000 units per truckload delivery throughout Continental USA.